How RedLegg Helped a National Insurance Company Gain Enterprise-Wide Security Visibility

Case Study · INSURANCE   

See how RedLegg helped a national insurance company strengthen security visibility, establish 24/7 monitoring, and protect customer data through a co-managed SIEM solution. 
Executive Summary

Strengthening Enterprise Security Visibility with Co-Managed SIEM  

For a national insurance company, protecting sensitive customer data was essential to maintaining its reputation, supporting customer retention, and expanding into new markets.

The company's Director of Information Security managed the cybersecurity program across governance, risk management, compliance, security operations, and solution architecture. Together with a team of eight, she was responsible for protecting customer information while supporting the organization's growth objectives.

However, the company's previous security provider offered limited access to its systems and insufficient visibility across the environment. The existing solution could not accommodate all relevant devices or logs, making it difficult for the security team to monitor activity throughout the enterprise.

RedLegg partnered with the company to implement and co-manage a LogRhythm Security Information and Event Management (SIEM) platform. The solution introduced enterprise-wide log correlation, 24/7 security visibility, reporting, and collaborative security management.

Through this partnership, the insurance company gained broader visibility into its environment and a stronger foundation for detection and response, allowing its security team to support business growth while maintaining focus on customer data protection.

 

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THE CHALLENGE

Overcoming Limited Visibility Across a Data-Rich Enterprise

The insurance company's security team needed greater visibility into its environment to protect sensitive customer information and support its expanding business operations.

With its previous managed security provider, the Director of Information Security lacked full access to the company's systems. The existing solution could not process logs from all relevant devices, limiting the team's ability to monitor security activity across the organization.

These limitations created challenges for the company's detection and response strategy. A security incident involving customer data could affect its national reputation, customer retention, and business growth.

The organization needed a SIEM solution that could accommodate its log sources, provide comprehensive event correlation, and support security operations as the company entered new markets.

WHY REDLEGG

The insurance company needed a security partner that could provide greater visibility, a flexible SIEM solution, and direct access to technical expertise.

RedLegg's co-managed approach established a collaborative relationship between the company's security team and RedLegg's leadership, sales representatives, and security architects.

Through weekly conversations, monthly reporting, and direct communication, both teams worked together to address security challenges and strengthen the organization's monitoring capabilities.

This combination of technical expertise, accessible support, and collaborative security management made RedLegg a strong fit for the company's evolving security needs.

SOLUTION / AUTOMATION WORKFLOW

The company's security team partnered with RedLegg to implement and co-manage a LogRhythm SIEM platform.

The implementation allowed the team to customize its SIEM environment and gain broader visibility into security activity across the enterprise.

Log ingestion and correlation capabilities helped the organization monitor events from relevant sources, while the SIEM and SOC solution provided 24/7 visibility to support detection and response.

RedLegg also provided security event updates, weekly conversations, and monthly reporting, helping the internal team manage security challenges while maintaining control over its environment.

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LOG INGESTION 
LogRhythm SIEM supports log intake from relevant enterprise sources. 
EVENT CORRELATION
Correlation tools provide visibility into security events across the enterprise. 
24/7 VISIBILITY
The SIEM and SOC solution provides around-the-clock security visibility. 
DETECTION & RESPONSE 
The solution supports the company's security detection and response strategy.



REPORTING & COLLABORATION 
Security event updates, weekly conversations, and monthly reporting support ongoing collaboration. 
“
“Data security affects our company's national brand and image. I needed someone who could nip an incident in the bud.” 
 Director of Information Security, Insurance Client 
IMPLEMENTATION 

RedLegg and the company's internal security team implemented a co-managed SIEM environment using LogRhythm.

Starting with a new SIEM deployment allowed the organization to customize the platform to its security requirements, establishing greater depth and breadth of visibility across the environment.

Correlation tools helped the security team monitor events across its nationwide operations, while reporting and security event updates supported ongoing oversight.

The engagement also included weekly conversations, monthly reporting, and direct communication with RedLegg's leadership, sales, and security architects.

THE BENEFITS

More Visibility

The customized SIEM environment provided broader insight into security activity across the enterprise. Log correlation capabilities helped the security team monitor events nationwide and gain a more comprehensive understanding of its environment.

Personal Communications

RedLegg's co-managed approach gave the Director of Information Security direct access to leadership and technical specialists, creating a more collaborative relationship between both security teams.

Stronger Support for Business Growth

With greater security visibility and a foundation for detection and response, the organization gained confidence in its ability to protect customer data while expanding into new markets.

HOW IT WAS DELIVERED

CO-MANAGED LOGRHYTHM SIEM 

RedLegg and the internal security team implemented and co-managed LogRhythm SIEM, providing a customizable foundation for enterprise security monitoring. 

ENTERPRISE-WIDE VISIBILITY 

Correlation tools supported broad visibility and security event monitoring across the company's nationwide environment. 

COLLABORATIVE SECURITY MANAGEMENT 

Weekly conversations, monthly reporting, and direct access to RedLegg's teams supported ongoing security management and collaboration. 
“

“With this solution, I have multiple eyes on our systems. It’s collective, correlative, and over-arching.”

Director of Information Security, Insurance Client 

CONCLUSION

RedLegg helped the national insurance company strengthen its security operations by establishing enterprise-wide visibility through a co-managed SIEM solution.

With LogRhythm SIEM, the company's security team gained the ability to correlate logs across its environment, monitor security activity around the clock, and support its detection and response strategy.

The partnership also improved collaboration between the internal security team and RedLegg's specialists, providing direct communication, regular reporting, and ongoing support.

As the company continues expanding into new markets, its security team has greater confidence in its ability to protect sensitive customer information, manage security risks, and support long-term business objectives.

IMPACT
  • 24/7 Security Visibility: Established around-the-clock visibility into the company's security environment through its SIEM and SOC solution. 
  • Enterprise-Wide Log Correlation: Enabled the security team to correlate logs and monitor events across nationwide operations. 
  • Improved Security Monitoring: Implemented a customizable SIEM platform to support the company's detection and response strategy. 
  • Collaborative Security Management: Established weekly conversations, monthly reporting, and direct communication with RedLegg's leadership and technical specialists. 
  • Stronger Customer Data Protection: Improved the organization's ability to oversee security risks involving sensitive customer information. 
  • Business Growth Support: Provided a stronger security foundation to support expansion into new markets and the company's long-term objectives. 
“
“When I sleep, someone is still watching critical company assets.” 
 Director of Information Security, Insurance Client 
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