Careers

Description

The RedLegg Senior Operations Engineer is a member of the RedLegg Managed Services team. This role is focused on all technical aspects of the initial onboarding and management of the customer’s managed IBM QRadar SIEM solution environment and customer experience with RedLegg Managed Services.  This role will specialize in the design, implementation and management of IBM QRadar solutions. The Senior Operations Engineer will also utilize technical expertise and polite professional etiquette while performing the following duties:

• Demonstrate leadership in areas of the Customer Service engagement
• Design and implement customer facing technical project plans
• Provide high level reports and status to both internal and customer project teams
• Organize and facilitate technical meetings with the customer
• Maintain knowledge of industry-wide attacks
• Provide interpretation and technical security guidance to assist with customer remediation
• Demonstrate Technical Leadership to both customer and internal parties 
• Provide mentorship and training to MSS staff
• Assist with developing internal process and procedures for MSS staff

Skills & Knowledge Requirements:

Must have advanced skills/knowledge in some of the following:

• Information security
• Network security architecture and design
• SIEM, Syslog and other logging applications
• Routers and access control devices
• TCP/IP networking
• IBM QRadar SIEM Logging products
• Fortinet Security Products
• Fidelis Security Products
• McAfee network security products

Desired experience:

• 5 or more years of information security or networking experience
• Excellent customer service skills
• Excellent analytical thinking and problem-solving skills
• Strong communication skills
• Self managed and team oriented
• Project management skills
• Deadline and detail oriented
• Highly motivated

Required:

• High School Diploma or equivalent

Preferred:

• Bachelor's Degree in Information Technology
• At least 6 years experience in Information Security or Networking
• Certified in Security related Industry, Vendor, or Professional Certification

Enterprise Sales Executive

The Enterprise Sales Executive will design, present & demonstrate security service solutions. The ability to gather requirements, architect solutions, develop proposals & presenting is essential. During the sales cycle, the Enterprise Sales Executive will work with the security engineering team to architect solutions, identify vendor solutions that meet client requirements and position competitive solutions.  The Enterprise Sales Executive will also be responsible for identifying needs and selling managed security services.  Writing and presentation skills are a must.

Responsibilities

• Effectively translate customer requirements into security service solutions
• Maintain strong relationships with existing contracts while onboarding & building new relationships
• Understand and apply vendor solutions that address technical requirements
• Provide trusted advisory services to customers by maintaining knowledge of latest security technologies and industry trends
• Maintain certifications with top partners

Requirements

• 5-7 years of sales  
• 5-7 years of information security
• Excellent customer service skills
• Excellent analytic thinking and problem solving skills
• Self managed and team oriented
• Strong communication skills (phone & email)
• Self managed & team oriented
• Consultive sales approach, problem resolution, judgement & decision making skills
• Deadline & detail oriented
• Ability to travel within territory 30-50%

Sales Manager

Lead & expand a global Information Security Services Sales Team.  Additional focus is increasing sales in channel.

Key Responsibilities

• Drive the team toward strategic account engagement to maximize sales performance in legal, financial, insurance & similar corporate infrastructure
• Lead team members with sales & marketing strategies, promoting complete RedLegg solutions when applicable
• Manage pipeline to create new opportunities 
• Create a happy, winning environment
• Maintain strong relationships with existing contracts while onboarding & building new relationships
• Provide leadership to the team to service existing accounts while closing new business through self developed opportunity pipeline
• Personal roadmap with individual sales members
• Training & education of security solutions 

Required Qualifications

• Trustworthy, nice, patient 
• Bachelor's degree from a 4 year college or university
• Minimum 5 years in information security space
• Minimum 5 years experience managing a sales team
• Minimum 5 years security services experience
• Ability to travel 20%

Preferred Qualifications

• Experience selling for a manufacture, channel or distributor
• Organized!

Description

A TradeCraft Labs Senior Security Consultant provides professional security services to RedLegg clients as well as mentoring & training lesser knowledgeable staff.  A Senior Security Consultant advises overall host, application & network security. The Security Consultant will utilize technical expertise and polite professional etiquette while performing the following duties:

• Understand and operate in accordance with RedLegg service portfolio.
• Perform and oversee up to 3 current assessments from beginning to end including acknowledgement to client and management; all work as defined by the appropriate methodologies; generation, editing and reporting of deliverables and debriefing with clients.
• Mentor and assist in development of staff members.
• Provide advice and guidance on hacking tools and techniques including advance malware detection.
• Formulate an IT security incident response strategy and implement a method of notifying the necessary parties.
• Keep up to date with the latest secure coding and cyber-security issues.
• Support the business with a range of compliance requirements.
• Identify vulnerable systems and suggest remediation steps.
• Implement and advise strategies for software and hardware defense.
• Perform and oversee tasks related to social engineering campaigns.
• Maintain expert awareness to the latest news threats in the security industry.
• Provide weekly status update emails to your manager.
• Understand and Operate per the appropriate RL Methodologies.
• Update project ticket each time an action is taken on assigned projects

Skills & Knowledge Requirements

Must have advanced skills/knowledge in some of the following:

• Network administration skills to test internal systems such as firewalls and IPS/IDS devices to ensure networks are safe.
• Standards related to implementing a risk management framework including COBIT, ITIL, ISO 27001/2 and NIST.
• Common programming languages including C, C++, C#, Java, SQL or PHP.
• Windows, UNIX and Linux operating systems.
• Encryption technologies, ethical hacking and penetration testing.
• Compliance skills in relation to key legislations such as Health Insurance Portability & Accountability Act (HIPAA), The Sabanes-Oxley (SOX) Act of 2022, Payment Card Industry (PCI), The National Institute of Standards & Technology (NIST), The Gramm Leach Bliley Act (GLBA) and compliance assessments.
• Ability to manage the Internet protocol suite.
• Ability to work as part of a team but also independently and on own initiative.
• Flexible approach to dynamic tasks.
• Analytic ability to break down problems into constituent parts.
• Solid communication skills and expertise to translate technical jargon into business familiar language.
• Proven ability to audit an IT environment and provide security and process recommendations. 

Desired Experience

• 5 or more years of information security or networking experience.
• Excellent customer service skills.
• Excellent analytic thinking and problem solving skills.
• Strong communication skills.
• Self managed and team oriented.
• Project management skills.
• Deadline and detailed oriented.
• Highly motivated.

Required

• High School Diploma or equivalent.

Preferred

• Bachelor's Degree in Information Technology.
• Certified in Security related Industry, Vendor or Professional Certification.

Description

The Senior Pre-Sales Engineer supports sales productivity by providing technical expertise in proposing solutions that are based on a deep understanding of RedLegg service and product offerings and meet customer needs.

This role collaborates with RedLegg Sales, Technical Delivery Teams and Practice Managers/Directors to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.

Key Responsibilities

• Interacts with customers during and after sales calls.
• Proactively scopes the technical solutions required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and RedLegg.
• Adapts solutions, as necessary, to ensure appropriate support.
• Pursues additional business development opportunities with customers.
• Works on Statement of Work Templates and adopts content for specific engagements.
• Conducts internal training for the Sales Team members.
• Supports Marketing efforts through creation of presentations, case studies and participation in customer-facing events/webinars.
• Maintains high customer satisfaction ratings that meet RedLegg standards.
• Completes required training and development objectives within the assigned time frame.

Required Qualifications

• Minimum of 5 years in an Information Security role.
• Passionate about security and building relationships in the industry.
• In‐depth knowledge of general security controls.
• Strong knowledge of best security practices, risk management techniques and the overall security landscape.
• Strong knowledge around SIEM/MDR Managed Security Services, Automation, and Penetration Testing.
• Excellent written and verbal skills.
• Attention to detail.

Preferred Qualifications

• CISSP or equivalent industry certification.
• At least 5 years of experience performing client facing pre-sales and/or consulting roles.
• Hands on experience with current security products/solutions.
• Involvement in local and national security groups and conferences.
• Familiarity with the current privacy regulations (i.e., HIPAA)