Protect Your Inbox with Analyst-Led Phishing Response

RedLegg’s Phishing Response Service closes the gap left by secure email gateways by delivering expert-led validation and decisive response for suspected phishing emails reported by end users.

SERVICE OVERVIEW

Phishing Response Service

Most phishing tools detect risk.
RedLegg takes ownership of the decision and response. 

Phishing attacks that bypass secure email gateways require confident action. RedLegg’s Phishing Response Service is a fully managed solution that delivers analyst-led validation and controlled remediation for suspected phishing emails reported by end users. Designed to complement platforms like Mimecast, Proofpoint, and KnowBe4. The service is purpose-built to address real-world phishing risk, with emphasis on high-impact scenarios such as Business Email Compromise (BEC) and impersonation attacks. 

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KEY BENEFITS

Closing the Gap Between Detection and Action

Why organizations choose RedLegg for Phishing Response
Expert Team

Decision Ownership with
Human Validation.

Every reported email receives analyst-led review using advanced techniques such as header inspection, sandbox detonation, and behavioral link testing to ensure definitive outcomes.
Fast Response

Immediate, Clear Communication.

Users receive timely acknowledgment and actionable results, reinforcing trust and improving reporting participation. Whether the email is clean, spam, or a verified phishing threat, RedLegg delivers clarity fast. 
Automation

Controlled, Automated Remediation.

Confirmed malicious emails are removed across all affected inboxes using pre-approved workflows, eliminating manual scripts and reducing dwell time without sacrificing control.
Support

Tailored Reporting for
Every Audience.

From detailed threat reports for security teams to helpdesk-style notifications for end users, RedLegg adapts communication to your organization’s preferences and branding.

SERVICE FEATURES

Core Components of RedLegg’s Phishing Response Service

PHISHING RESPONSE FEATURES

User-Reported Email Investigation

RedLegg securely ingests and processes suspected phishing emails reported by end users through approved mechanisms like Outlook add-ins. This ensures every submission enters a standardized workflow for rapid triage and analysis. By centralizing phishing reports, organizations eliminate ad-hoc inbox investigations and gain visibility into real-world threats that bypass email gateways.
PHISHING RESPONSE FEATURES

Automated Enrichment and Forensic Analysis

Every reported email undergoes automated enrichment to accelerate investigation and is then thoroughly reviewed by trained analysts. Using advanced techniques such as header inspection, raw EML analysis, and secure sandbox detonation, analysts validate intent and deliver definitive outcomes
PHISHING RESPONSE FEATURES

Analyst Validation and Definitive Classification

RedLegg analysts deliver a clear, authoritative outcome for every reported email. Each submission is classified as clean, spam, phishing, or malicious, ensuring organizations have definitive answers. This human-led decision process eliminates uncertainty and ensures organizations can act with confidence.
PHISHING RESPONSE FEATURES

Outcome Communication Tailored to Your Organization

RedLegg provides clear, timely notifications to reporting users and escalation reports to security teams. Communication is customized to your organization’s style and branding—whether detailed forensic reports for SOC teams or helpdesk-style messages for end users. This transparency builds trust, encourages reporting, and strengthens the human layer of defense.
PHISHING RESPONSE FEATURES

Optional Automated Remediation for
Microsoft 365

When enabled for Microsoft 365 environments, RedLegg executes tenant-wide removal or quarantine of confirmed malicious emails using pre-approved workflows. Remediation occurs only after analyst validation, ensuring accuracy and control. This eliminates manual PowerShell scripts and accelerates threat containment without adding risk.

KEY DIFFERENCES

Closing Critical Gaps in Phishing Defense .

A common gap persists across email security gateways, automated platforms, AI-driven tools, and user training. Organizations often encounter detection without certainty, alerts without ownership, and signals without action. RedLegg closes the gap by delivering analyst-led validation and controlled remediation. Our Phishing Response Service provides clear, authoritative outcomes that enable security teams to act with confidence.

Complementary to Existing Tools 

Works alongside platforms like Mimecast, Barracuda, and KnowBe4 to catch what others miss. 

Customizable Playbooks 

Define your own threat categories and response workflows. 

Deployment Flexibility 

Compatible with Outlook and third-party email platforms, with expert support for complex environments. 

Proven Customer Satisfaction 

Clients report reduced workload, faster response times, and improved user engagement.

CONTACT US

Secure Your Inbox. Connect with Our Experts.

Have questions or ready to get started? Reach out to RedLegg’s team to learn how our phishing incident response service can protect your organization from malicious emails.

 

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CASE STUDIES

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FAQ

Frequently Asked Questions

RedLegg’s Phishing Response is designed to complement—not replace—your existing email security stack. We integrate seamlessly with platforms like Mimecast, Barracuda, and KnowBe4 PhishER, stepping in when those tools return “unknown” verdicts. Our analysts provide human insight and remediation that traditional email filters can’t.

You’ll receive detailed threat classifications, escalation reports, and user notifications tailored to your preferences. Whether you need executive summaries, technical breakdowns, or helpdesk-style alerts, RedLegg delivers the right information to the right audience—on your terms.

Our SOC analysts review reported emails in real time, often within minutes. Once a threat is confirmed, our SOAR platform automatically removes it from all affected inboxes—eliminating the need for manual scripts and reducing dwell time significantly.

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Ready to Strengthen Your Phishing Defense?

Let RedLegg help you close the gap left by traditional email security tools.
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