Protect Your Inbox with Analyst-Led Phishing Response

RedLegg’s Phishing Response combines expert analysis with automated remediation to stop threats that traditional email security tools miss.

SERVICE OVERVIEW

Phishing Incident Response 

Human-Driven Threat Detection. Automated Protection.

RedLegg’s Phishing Response is a fully managed solution that investigates reported phishing emails, confirms threats, and removes them from all affected inboxes. Our expert analysts review every submission, in real time. We work alongside your existing email security stack to close the gap left by platforms like Mimecast, Proofpoint, and KnowBe4.

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KEY BENEFITS

Benefits of RedLegg’s Phishing Response

Why Organizations Trust RedLegg for Phishing Defense.
Expert Team

Human-in-the-Loop Analysis.

Every email is reviewed by trained analysts using advanced techniques like header inspection, sandbox detonation, and behavioral link testing. 
Fast Response

Rapid End-User Feedback.

Users receive immediate acknowledgment and clear, actionable results. Whether the email is clean, spam, or a verified threat, RedLegg ensures users stay informed and confident. 
Automation

Automated Remediation at Scale.

When a threat is confirmed, malicious emails are automatically removed from all affected inboxes across the organization. No time-consuming PowerShell scripts or manual cleanup.
Support

Flexible Customer Communication.

RedLegg tailors notifications and escalation reports to each client’s preferences, whether it’s a detailed threat report for security teams or a helpdesk-style message for end users.

SERVICE FEATURES

Standard Features of our Phishing Response Service.

PHISHING RESPONSE FEATURES

Automated Remediation, Operational Relief.

Confirmed malicious emails are automatically removed from the reporting user’s inbox, and from all other affected inboxes across the organization. Offload phishing triage and response from internal IT and security teams, saving time and reducing risk. 
PHISHING RESPONSE FEATURES

Human-Led Analysis & Safe Sandbox Detonation.

Every reported email is reviewed by trained analysts who inspect headers, analyze raw EML files, and detonate links in a secure sandbox environment. Analysts interact with links, solve captchas, and bypass obfuscation techniques that automated tools cannot handle.
PHISHING RESPONSE FEATURES

Flexible Integration with Scalable Submissions.

Works alongside existing tools like Mimecast, Barracuda, and KnowBe4 PhishER to fill the gap where those platforms return “unknown” verdicts. Service tiers are based on monthly phishing submission volumes, with the ability to scale up as user engagement increases. 
PHISHING RESPONSE FEATURES

Threat Classification with Custom Notifications.

Emails are categorized as clean, spam, spear phishing, whaling, or other threat types, with tailored outcomes based on customer preferences. Clients receive escalation reports and user notifications tailored to their communication style and branding (e.g., from their helpdesk).
PHISHING RESPONSE FEATURES

Rapid End-User Feedback with Direct Email Reporting.

Users can report suspicious emails seamlessly from Outlook and receive timely, clear responses, reinforcing a security-awareness and improving engagement.

KEY DIFFERENCES

Your Strategic Partner in Phishing Defense.

RedLegg’s phishing incident response goes beyond automation. Our analysts investigate every reported email, providing deep forensic analysis and real-time remediation. With customizable playbooks, seamless integration, and proven customer satisfaction, RedLegg is your trusted partner in phishing defense.

Complementary to Existing Tools 

Works alongside platforms like Mimecast, Barracuda, and KnowBe4 to catch what others miss. 

Customizable Playbooks 

Define your own threat categories and response workflows. 

Deployment Flexibility 

Compatible with Outlook and third-party email platforms, with expert support for complex environments. 

Proven Customer Satisfaction 

Clients report reduced workload, faster response times, and improved user engagement.

CONTACT US

Secure Your Inbox. Connect with Our Experts.

Have questions or ready to get started? Reach out to RedLegg’s team to learn how our phishing incident response service can protect your organization from malicious emails.

 

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CASE STUDIES

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FAQ

Frequently Asked Questions

RedLegg’s Phishing Response is designed to complement—not replace—your existing email security stack. We integrate seamlessly with platforms like Mimecast, Barracuda, and KnowBe4 PhishER, stepping in when those tools return “unknown” verdicts. Our analysts provide human insight and remediation that traditional email filters can’t.

You’ll receive detailed threat classifications, escalation reports, and user notifications tailored to your preferences. Whether you need executive summaries, technical breakdowns, or helpdesk-style alerts, RedLegg delivers the right information to the right audience—on your terms.

Our SOC analysts review reported emails in real time, often within minutes. Once a threat is confirmed, our SOAR platform automatically removes it from all affected inboxes—eliminating the need for manual scripts and reducing dwell time significantly.

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Ready to Strengthen Your Phishing Defense?

Let RedLegg help you close the gap left by traditional email security tools.
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(312) 757-4941
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