Business Service Management With Nimsoft BSM Express, organizations can effectively put IT infrastructure performance insights into a business context. As a result, IT can better align its efforts with business priorities, and business management can better understand IT’s impact on the organization.
BSM Express monitors key performance indicators of business services, and presents these metrics along with user experience and infrastructure health information—providing actionable insights into how to tune IT performance so it enables maximum business productivity. An easy to use, yet highly scalable and sophisticated solution, BSM Express offers both a simple way to get started doing BSM, and a way to optimize the benefits of BSM over the long term.
SLA Monitoring
Nimsoft Monitoring Solution (NMS) for SLA offer a way to cohesively understand and control SLA compliance. With NMS, organizations can monitor SLA compliance and business services from end to end. NMS provides visibility into operations and business service levels, and measures them against SLA metrics—and can automatically generate alerts if performance levels breach, or even threaten to breach, existing SLAs.
With NMS, administrators can use an intuitive interface to define all SLA parameters, and easily leverage all the required monitoring data they need to understand and manage SLA compliance.
Application Monitoring
With Nimsoft Monitoring Solution (NMS) for applications, administrators can get a complete, multi-layered view of their applications, and so can more effectively manage their performance. NMS offers monitoring capabilities for all the major applications in use today, including Exchange, Active Directory, VoIP, Apache, Tomcat, JBoss, Websphere, Weblogic, Citrix, and many others—as well as .NET, J2EE, and custom applications.
In addition to providing a complete picture of the host server's performance metrics, NMS provides metrics on the actual performance experience end users have. Armed with these insights, administrators can more quickly identify and troubleshoot issues—before they impact end user performance.
End User Response Time Monitoring
Nimsoft Monitoring Solution (NMS) for end user response ensure that organizations understand the most critical aspect of IT infrastructure performance: what kind of responsiveness and reliability are end users actually receiving?
The NMS product suite features two approaches to monitoring and measuring end user experience, including both active and passive solutions, which can be used individually or in tandem, to ensure organizations get the end user response time monitoring insights they need for their specific business and operational objectives.
With NMS’ active monitoring offerings, administrators can routinely and consistently generate synthetic transactions that mirror actual end user behavior, and measure that experience from any number of locations. In addition, NMS’ passive monitoring products can measure the performance that real end users are actually experiencing at any given point in time.
With these solutions, administrators can better ensure end users are receiving optimal performance—and be the first to know if an issue arises.
Server Monitoring
With Nimsoft Monitoring Solution (NMS), administrators gain the broadest and deepest server monitoring solution on the market. NMS can monitor all servers—including VMware ESX, Sun Solaris, IBM AIX, IBM iSeries, HP HP/UX, Red Hat, SUSE Linux, Novell Netware, Microsoft Windows, and more.
Through NMS’ single, easy-to-use console, administrators can monitor all core server resources and even do centralized management of remote processes and services. Administrators can also leverage monitoring data using real-time alarm dashboards, performance trend reports, and SLA compliance reports.
Database Monitoring
With Nimsoft Monitoring Solution (NMS) for databases, organizations can harness a comprehensive monitoring picture of all their databases, including Oracle, Sybase, DB2, MS SQL Server, and Informix. Additionally, to provide visibility of service quality as experienced by end users and associated applications, the solution monitors remote SQL query response times and transaction rates.
Administrators can rely on NMS to get the real-time alerts they need to both preempt and respond to potential issues, and they can leverage intuitive reports and dashboards to analyze performance metrics.
Network Monitoring
With Nimsoft Monitoring Solution (NMS) for networks, administrators gain the insights they need to ensure optimal network availability and performance. NMS can be used to monitor all key facets of the network, including routers and switches, network traffic, SNMP, DNS, DHCP, LDAP, and Cisco NBAR and IPSLA.
The solution automatically discovers network interfaces, verifies connectivity, monitors interface traffic, collects and diagnoses accessibility, and calculates bandwidth utilization. The data gathered can be displayed in graphical alarm consoles, performance reports, and SLA reports.
Business Service Dashboards
Nimsoft Monitoring Solution (NMS) features dashboards that provide complete and easy-to-analyze views into the real-time status of IT and critical business services. Through NMS’ flexible, customizable interface, organizations can leverage dashboards that meet the needs of a range of users, including business line executives, operational managers, and administrators.
With NMS dashboards, users can get a single view that provides a range of metrics, such as help desk call statistics, application performance metrics, IT resource utilization, and much more. NMS dashboards are Web-enabled for remote accessibility and have access control features to ensure dashboards are only viewed by the right users.
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